screen warranty question, please help

[hapihayun]

just received my t3 and there appears to be a scratch on the screen. i've read the limited warranty info and says screen damage is excluded, does this hold true for a brand new unit? iv'e emailed palm but no response yet. any info on this matter would be appreciated.

[smiling]

Can you just return it where you bought it?

[hapihayun]

i contacted the retailer but they say i have to go through palm

[architect]

How many days ago did you buy the palm and at what store? Sounds like the retailer may be screwing you.

Palm will likely charge you a repair fee which you shouldn't have to pay for a brand new unit.