Top 20% missing from Display

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  1. #1
    Newbie
    Join Date
    Apr 2006
    Posts
    1

    Unhappy Top 20% missing from Display

    I powered up my Tungsten E this weekend (fine Friday night, screwed up Saturday morning). The diplay looks like it was "torn off" in theupper right hand corner. melted might be a better description. ANyway, the pixels are gone. Customer service said send it in for $149 they would fix it since it was three weeks past the 90 day warranty. I gave $149 for it so it doesn't make sense to do so. Any ideas? If Palm won't stand behind the product after less than four months???

  2. #2
    Brighthand Reviewer
    Join Date
    Nov 2002
    Location
    Western New York
    Posts
    15,281

    Default Re: Top 20% missing from Display

    Sounds like the LCD may be cracked. You could buy a replacement from UsedPDAParts.com for $80, or look on eBay for a cheaper part. Unfortunately, since Palm won't offer warranty service, your options are basically down to buying a replacement screen or buying a new device.

  3. #3
    Enjoy life and smile!
    Join Date
    May 2003
    Location
    Perth
    Posts
    280

    Smile Re: Top 20% missing from Display

    If you would like I have the name of someone in the U.S. who will be able to help you out with a screen replacement. I recently had my Tungsten's screen replaced with a brand-new one for $50 U.S.

    Anyway if you're interested just private message me.
    Stu :-)


    Quote Originally Posted by Tungsten
    I powered up my Tungsten E this weekend (fine Friday night, screwed up Saturday morning). The diplay looks like it was "torn off" in theupper right hand corner. melted might be a better description. ANyway, the pixels are gone. Customer service said send it in for $149 they would fix it since it was three weeks past the 90 day warranty. I gave $149 for it so it doesn't make sense to do so. Any ideas? If Palm won't stand behind the product after less than four months???
    Please check out my MySpace and help me reach 1 million song plays. :-)
    www.myspace.com/stuartguthriemusic

 

 

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