Top 20% missing from Display

[Tungsten]

I powered up my Tungsten E this weekend (fine Friday night, screwed up Saturday morning). The diplay looks like it was "torn off" in theupper right hand corner. melted might be a better description. ANyway, the pixels are gone. Customer service said send it in for $149 they would fix it since it was three weeks past the 90 day warranty. I gave $149 for it so it doesn't make sense to do so. Any ideas? If Palm won't stand behind the product after less than four months???

[Adama D. Brown]

Sounds like the LCD may be cracked. You could buy a replacement from UsedPDAParts.com for $80, or look on eBay for a cheaper part. Unfortunately, since Palm won't offer warranty service, your options are basically down to buying a replacement screen or buying a new device.

[stuartguthrieuk]

If you would like I have the name of someone in the U.S. who will be able to help you out with a screen replacement. I recently had my Tungsten's screen replaced with a brand-new one for $50 U.S.

Anyway if you're interested just private message me.
Stu :-)

I powered up my Tungsten E this weekend (fine Friday night, screwed up Saturday morning). The diplay looks like it was "torn off" in theupper right hand corner. melted might be a better description. ANyway, the pixels are gone. Customer service said send it in for $149 they would fix it since it was three weeks past the 90 day warranty. I gave $149 for it so it doesn't make sense to do so. Any ideas? If Palm won't stand behind the product after less than four months???