duplicate conduits

[R costa]

I uninstalled outlook then reinstalled- now I'm getting duplicate conduits e.g. Memos (Outlook) and Memopad (Outlook), Date book (outlook) and calendar (Outlook) and similar for address and to do. If I hotsynch will this cause any problem? How can I get rid of the duplicates? I'm using Microsoft Office 2007.

[hal]

R costa, welcome to Brighthand!

This is, sadly, a very common issue in the Palm OS platform and its related assemblies. There is, however, one possibility that this problem has a traceable origin: do you sync your device to yet another computer, like workie, for instance?

Palm OS was conceived with the possibility of syncing one same mobile device with several computers; in order to avoid issues like the one you're at, the hotsync configuration includes this specific switch (OK a checkmark space) to sync either to one or to several computers.

As for the rest, whether the latter is your case or not, sadly you will have to clean your Outlook profile on foot: I will describe the needed procedure using the Contacts (address book) as example, and you will have to do the same thing in the other PIM apps (Calendar, Tasks and Memos/Outlook Notes). In the Contacts view, find the View field on the upper bar and click on it so a dropdown set of options appear; choose phone list. The Contacts abandons its kinda-business-cards appearance and then it turns into something like out of Excell, you follow? Next, get to the View menu: Current view: Costumize current view, enter, and a box appears. Click on the Fields button: another box appears, in the list at the left, find the Created item, double click on it and it'll go to the right list (the latter is the current selected fields for the current selected view), and next when it's in the right list, drag it so it gets in one of the first items on top of the list, not necessarily the first. At each box, do enter, enter, you're back at the phone list. Now, the latter includes the date each contact entry (item) was created. If you click on the column's title, the list will lose its current order (default is File As), and then it'll sort by date. Click once again and the oldest date an entry was created will get on top of the phone list; to ensure you can see the top of the phone list, put the cursor in any point of the list, click once (to ensure you are in the proper Outlook window), and press the combination Ctrl + Beginning, so the phone list view gets you to the top. Next, find those that must have appeared in the date a serious duplication happened, don't worry you'll figure out that date fast at the sole view I'm describing. The hard thing is to purge all the duplicated entries. Select one entry of the date of the duplications, just clicking once on it. Next, re-sort the phone list clicking not on the Date Created title but on the File As title, so the phone list gets all duplicated entries together by name. Then, you can reckon if a given entry is duplicated or not, hence determining if it deserves to be deleted or not. If your Contacts don't span that many entries (100 or less), maybe you can just sort by File As, and see if there are duplications, 100 contacts takes you 3 screens (exactly 31 contacts for each screen).

Please post back any progress.

P.S.: you don't have to start two threads on exactly the same subject, one'll do

[R costa]

Fortunately, the hot synch failed so I don't have duplicates. Should I just uninstall the palm software and reinstall it to get rid of the duplicate conduits or is there some way to delete them, and if so which ones do I delete?

Thanks

[hal]

Fortunately, the hot synch failed so I don't have duplicates. Should I just uninstall the palm software and reinstall it to get rid of the duplicate conduits or is there some way to delete them, and if so which ones do I delete?

Thanks

Oh, well, if the HotSync failed, where did the duplicates come from?

AHHH, lemme see if I got it straight or if I misunderstood: you have more than one conduit in the conduit manager? I'll wait for your reply, in order to get myself together.