Toshiba e335 and Sandisk WiFi?

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  1. #1
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    Default Toshiba e335 and Sandisk WiFi?

    I just received a reply from Sandisk that seems to imply that their device does not require SDIO Now! I've replied to this to ask for clarification since the e335 does have SDIO, but it at least looks like good news at this point. Below is their initial reply to my inquiry.



    ---------------------


    Hello,

    Thank you for contacting SanDisk Technical Support.

    We will provide drivers to support Pocket PC 2002 and 2003. The device that the SD Wi Fi card will be used one will need to have Wi Fi compatible hardware in order to use the SD Wi Fi. The Toshiba e335 has a SD slot but it does not state that it's a SDIO slot. To be able to use the Wi Fi technology, the device must have a SDIO slot in order to communicate with the SD Wi Fi card. This will be up to the device manufacturer to provide hardware that is compatible with Wi Fi. Since the Toshiba e335 does not have a SDIO slot, it will not be able to use the SD Wi Fi cards.


    If you have any further questions, please feel free to reply to this e-mail or contact our technical support department toll free at 866-SANDISK (866-726-3475). Our technical support team is open Monday through Friday, 7 am to 4 pm PST. Have a Great Day!


    Best Regards,

    Gustavo

    SanDisk Technical Support
    Handspring Visor Deluxe --> Toshiba e335 --> iPAQ HX4705

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  2. #2
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    Ok lemme explain it to you this way...no SDIO card really requires SDIO Now!. As long as the device has an SDIO slot, the card can work. BUT, what can happen, and this is what Sandisk has done, is to only write drivers for SDIO Now! devices. You see, all SDIO Now! is is a program group of universal SDIO drivers that make is insanely easier for manufacturers to write drivers to SDIO devices. Without SDIO Now!, manufacturers would have to write three or four drivers that were specific to the device, which really means that they'd have to make a TON of drivers just for their card to work on a majority of devices. With SDIO Now!, they can man a dozen or so drivers and be done. In short, the SDIO WiFi can work on the Toshibas, but will require extra drivers that, right now, Sandisk will not be making. Hope this helps

  3. #3
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    I see no reason for condescension, and I assume that if the Sandisk WiFi card does require SDIO Now! on the PDA that Sandisk technical support has in fact heard of SDIO Now! To say that "no SDIO card really requires SDIO Now!" is a pretty lame statement. Since SDIO Now! is not food, air, sex or protection from the environment nothing actually needs it. But the implication is that it is not needed in the supporting PDA in order to function. The message from Sandisk surely reads to me like any Pocket PC 2002 or 2003 device with SDIO will work. I reread that message and see nothing in it that would imply that anything else is required. Since it DOES make mention of SDIO your comment makes no sense to me. The Sandisk WiFi card would physically fit into a standard SD slot but would not take the PDA online.

    Anyway, I'm waiting for clarification from Sandisk on this SDIO Now! issue. Hopefully a reply from them will settle things.

    I've also sent a letter to Toshiba customer relations informing them of my dissatisfaction with their after sales support.
    Handspring Visor Deluxe --> Toshiba e335 --> iPAQ HX4705

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  4. #4
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    well, in a week or so we can theoretically have our hands on one and find out the good-ol-fashioned way if it works or not. So far it seems to me that no one is capable of giving us a straight answer

  5. #5
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    Well, so far the most annoyingly evasive answers have some to me from Toshiba. I've posted the thread of that so others could see for themselves how useless their technical support is. It's amazing how many different ways I could ask basically the same question and never get a straight answer. I swear, it was like talking to a naughty child.
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  6. #6
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    Originally posted by StevieG
    well, in a week or so we can theoretically have our hands on one and find out the good-ol-fashioned way if it works or not. So far it seems to me that no one is capable of giving us a straight answer
    Looks like we have an answer from SanDisk and it's not the one I was hoping for...

    SanDisk SD WiFi card

    Chart

  7. #7
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    Originally posted by unit24
    Looks like we have an answer from SanDisk and it's not the one I was hoping for...
    Well, I'm assuming that the chart is a list of devices that are tested and confirmed to work and not an exhaustive listing of every device that will work with it. The page gives the requirements as once again Pocket PC 2002 or 2003 and SDIO slot, both of which the e335 has. The fact that it again does not mention SDIO Now! is encouraging, or at least not discouraging at this point.
    Handspring Visor Deluxe --> Toshiba e335 --> iPAQ HX4705

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  8. #8
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    After reading the reply from Sandisk the reason I think the e335 is not on the supported list is

    1. I can not find anywhere that states this device has SDIO.

    2. Since Sandisk thinks the e335 does not have a SDIO built in why even test this device.

    If the e335 does support SDIO then I would bet this card will work.

    I think it is released this week?

  9. #9
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    That's pretty much what I was thinking. I imagine someone will try it once they get into the stores. Then we should know for sure.
    Handspring Visor Deluxe --> Toshiba e335 --> iPAQ HX4705

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  10. #10
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    Originally posted by rangove
    After reading the reply from Sandisk the reason I think the e335 is not on the supported list is

    1. I can not find anywhere that states this device has SDIO.
    Click here

    SD/SDIO Slot Onboard

 

 

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