Quick tangential story. Years ago, when Canon was first getting into the office copier business, they convinced my father to try their copier instead of the standard Xerox. The thing kept on catching on fire (once when I was working there one summer) but Canon kept 'repairing' it. Finally, the contract expired and my father was happy to see it go. So he tells me recently that a Canon salesman came to pitch products. My father politely showed him the door.