Why does my Nokia 520's screen keep blanking out?

Discussion in 'Nokia' started by Chopped, Sep 15, 2014.

  1. Chopped

    Chopped Newbie

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    I currently have a Nokia Lumia 520 on Straight Talk. I've run into a problem I've never seen before. Every time I try to make a call, the screen keeps going black. I can't even end the call when it happens. I have to wait until the person hangs up. Do I have a set up wrong? Has anyone seen this before?
     
  2. Hook

    Hook Nexus or Nothin'

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    Welcome to Brighthand, Chopped. :hi:

    I'm no expert on Windows Phone, but it sounds like a problem with the proximity sensor which, normally, blanks your phone while you hold it to your face. Sounds like it is failing to turn the screen back on when you pull the phone away. Is it still under warranty?
     
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  3. jigwashere

    jigwashere Life is a circus!

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