What does it mean "(Deactivated)"?

Discussion in 'AT&T' started by NetBrakr, Aug 28, 2015.

  1. NetBrakr

    NetBrakr Gone With The Wind

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    Tonight I check the usage of my family data plan. When I check it, I saw this "(Deactivated)".

    Screenshot_2015-08-27-21-18-19.png

    What in the world is that??? This is my first time I saw that.

    At&t wireless, as usual, wasn't very helpful

    Does anybody got a clue?
     
  2. jigwashere

    jigwashere Life is a circus!

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    Were you recently upgraded from a 15GB to 20GB plan?
     
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  3. NetBrakr

    NetBrakr Gone With The Wind

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    Actually, my family has only 10GB. o_O That was my second question, why is the data is high?

    I know my family used about 5GB last month, so whatever is left is rollover to this month (fyi, it will expire to next month). Total of 15GB for this month.

    So, where did we get the extra nearly 5GB? o_O

    And we are planning to upgrade the 15GB, since it cost the same.
     
  4. jigwashere

    jigwashere Life is a circus!

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    I think ATT has a special and automatically upgraded you to 15GB. The rest might be your rollover.
     
  5. RickAgresta

    RickAgresta Peanut, leader of the Peanutty Forces

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    Did you *talk* to them at AT&T, NetB, or just use their website?
     
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  6. jigwashere

    jigwashere Life is a circus!

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    Where's the sport in that? :confused: ;)
     
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  7. RickAgresta

    RickAgresta Peanut, leader of the Peanutty Forces

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    No sport, less frustration maybe :vbgrin:
     
  8. NetBrakr

    NetBrakr Gone With The Wind

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    Hmmmmm...*netb suspected that jiggy is working for At&t*

    Screenshot_2015-08-28-10-14-54.png
     
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  9. NetBrakr

    NetBrakr Gone With The Wind

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    Sorry RA, I miss your post. I used their online "chat".
     
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  10. r0k

    r0k Dazed

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    Mine shows 14.8 GB of data but 4.8 GB of that is rollover. If only I was using just a smidgeon less I could drop to the 5 GB plan. As for the 15 GB "free thank you" plan, I don't think I'm gonna get it.
     

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