I am very close to giving up on my Palm and returning to paper. My latest problem is when I try to sync I keep getting this error. The palm site has been useless and there is no information on the error or how to resolve it. I have now been forced to do a hard reset, clearing all the data from my Tunsten E2. While data from the Palm softeare calendar, tasks and memos is now reinstalled, I can't add any of my other programs or data without encountering this error. No can I do a new reinstallation for the same reason.