Well, it's been just over 2 weeks... I'm still delighted. I get my email. All my email. All day long. And full battery at the end of the day? And I can look stuff up on the internet and actually get an answer instead of a beachball or a soft reset! I get the answer, not just 1/8 the way to the answer! Clearly the problem was NOT Verizon's network connectivity or speed. The web problem I was experiencing all this time was PalmOS Garnet. What can I say except why did I wait so long? Apps tally so far: * Nintai - shareware game - great! * Brickbreaker - comes with OS - very good * Accuweather push weather with home screen icon - freeware - great but trick to find and set up weaving through a maze of shareware lookalikes * Sudoku - freeware - good * Opera Mini - freeware - good - rarely use - bb browser has quirks but actually works and is not a reset factory like blazer * Wordcaster - shareware - very good * Gmail - freeware - very good * Quickpull - freeware - does a reset on demand - better than 3 finger vulcan nerve pinch - useful for freeing memory * Bilbyfile Lite - freeware - good * Aerize Card Loader - shareware - BB answer to powerrun - very good so far * Empower mail viewer pro - shareware - very good - i like the bb mail plain text but sometimes i want to see formatted email - it has a handy toggle feature that lets me see email as plain text or formatted very quickly * bphone icon theme - freeware - large easy to see iphone-ish icons - a home screen that isn't limited to 5 apps - and the ability to move icons around at will - very very good Apps I've dumped... * CaptureIt - freeware - requires newer OS - oops - won't properly uninstall i simply hid the icon - it only wastes a few hundred k but next time i belt sand my bb, i'll be sure not to put this one back * Wordcaster trial - shareware - another one that fails to uninstall properly - icon hidden * Viigo - freeware - I've stopped using this - icon hidden - will uninstall when i find the time * Agendus - shareware - decided I don't need it any more - uninstalled Problems I've encountered... * unable to uninstall some apps - no big deal * unable to reliably sync with my Macbook still backing up to windows till i sort it out - it might be related to the new usb driver to support newer macbooks and the storm - a very big deal if i get bit by a data loss Apps I'm looking into... * I'm looking into a wireless sync solution to do away with the usb leash several look attractive but I need to investigate more * I'm thinking about upgrading to OS 4.5 when it becomes officially supported by Verizon * Emobile today - I'm tempted to grab it today while it's still half price but the deletion of agendus is still fresh in my mind. The weather, news and stocks plugins cost extra?!? You could pour 40-50 bucks into this thing. Today's discount would only get me 10 bucks off the staggering cost of this app with all it's plugins. No more hurried app purchases for the sake of a today screen. Usability verdict A breeze. Somebody gave some thought to how this phone works, where items are placed in the menus, how quickly the trackball moves through things. I really expected to hate the trackball but I love it now. Awesome! A multicolored led that flashes blue when in range of my car kit! Red for new mail/sms/missed calls/etc, green for charging. No annoying buzz buzz for every email (which was what I was fearing with BB), merely a flashing red led I can glance down to check when I'm waiting for an important email. I find that I don't use my desktop machines for email as much any more. I'm still underwhelmed with the support for MacOS but I don't think RIM will stand still on this issue. I'm still loving on standby mode. How did I ever do without a keylock that really locks the friggin' keyboard? Shortcuts... On the home screen (with dial from home screen disabled), O for options, H for help and the built in help is not bad, M for messages, L for calendar. Now if I get used to these shortcuts, I can go back to one of those wallpaper-centric themes.