I performed the update yesterday while at work. It only took 10 minutes. I didn't have to worry about using some backup program. I just followed the instructions on the palm website. All my data was restored w/o hitch. The ONLY program I had to reinstall was for the palm WIFI card. After the update I've noticed it's a little faster opening and closing programs. I'm just glad it's over. Cripes, reading all your negative crap made me paranoid for no reason.