treo 700p resets during hotsync (entourage-mac)

Discussion in 'Sync (Mac and Linux/Palm OS)' started by imo, Oct 31, 2007.

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  1. imo

    imo Newbie

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    I was "upgraded" from a treo 650 when that phone broke and am now trying to hotsync my entourage through my intel mac to my phone via bluetooth, a process that was pretty painless on the 650. The phone keeps resetting during the hotsync and i am not able to finish. This seems to happen repeatedly during the "date" section backup. I have the entourage conduit setup, the disabled conduits in the right place, and the up to date hotsync/palm software.
    Does anyone have any further suggestions or reccomendations?
    Ian
     
  2. Ed Hardy

    Ed Hardy TabletPCReview Editor Staff Member

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    How does the HotSync go if you do it with the cable, not Bluetooth?
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    Last edited by a moderator: May 18, 2015
  3. imo

    imo Newbie

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    i have never had to use a cable as with the 650 the sync was much better.
    BTW, i was able to complete a sync to some degree with about 5-6 times through and respective restarts, but i am noticing quite a bit of information missing from the calendar side of entourage on the treo
     
  4. Ed Hardy

    Ed Hardy TabletPCReview Editor Staff Member

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    I was asking because wirelessly syncing a device often goes better if you start by syncing over a cable a time or two. It's like it helps the two devices "find" each other.
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    Last edited by a moderator: May 18, 2015
  5. RobbM

    RobbM Big Shot in the Lab

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    Don't know exactly how the 650 compares to the 700 as far as Entourage is concerned, but one issue I know the conduit has is the "enable sync on newer devices" checkbox in the conduit preferences window (double click on the conduit. Make sure its selected. The other issue I had was I had to ask the conduit to sync all events, not just a certain range.
     
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