I have been struggling with an old TE2 lately. I had a TE2 belonging to a family member that synced beautifully with Palm Desktop (Win XP). Due to a hardware issue, the unit failed and was replaced with a nice fresh TE2 that had been hard resetted. Unfortunately.... no matter how I select "custom" hotsync options, the "contacts" do not sync (does not bring the contacts db from the desktop computer onto the device). I really want to transfer those names and addresses back to the device! Other stuff syncs, but not the address book. Adding to my confusion is I'm not clear about the diff betw address book and contacts. I know, Brighthanders--this is SO sync 101. I tried searching the forum but came up empty... I'll be in the corner with the dunce cap.