I am now the rather chuffed possessor of a second TX, bought off eBay at under half price and in cracking nick, acquired because my ±3 year old TX is showing signs of wear (mainly dead spots on the digitiser not amenable to the usual home fixes) and needs to go off and be serviced -- but I cannot be without a TX, not even for 5 minutes. I intend to send it in for a glass digitiser (or is there a better option?) and probably a replacement battery while they've got it on the operating table (or would that be a waste of time?). Is there anything else that I should ask the service centre to look at? I'm considering sending it off to either PDAparts or to UsedPDAparts -- can anyone steer me on the choice between the two? ...or even suggest somewhere else? I live in England but I don't mind sending my Palm abroad if that's where the best service is to be found, now that I have another one to cuddle. Another line of query: Can both TXs have the same hotsync name? I have bought several items of software over the years and they are linked to my hotsync name. I'm not going to reinstall everything I had on the original TX as I really do need to weed out stuff that I never use. A factory reset was considered, but now that I have a virtually new TX, in factory-reset state, that gives an excellent opportunity to start installing afresh, without the dregs left over from a multitude of "Ooh I wonder what this app does... let's plonk it in and see!" If both TXs have the same hotsync name, will any confusion arise when I backup to desktop? The advantage of the same hotsync name is of course that my bought software will presumably work on both TXs.