Before I try Notebook and laptop review, I thought I'd try here first. I was transferring files from my newish Windows 10 laptop to my NAS. The laptop froze up and nothing would break the freeze (cntrl-alt-del, etc.). I turned off the computer with the power button and now it won't boot into Windows. I only get the Toshiba welcome screen. I took it to Best Buy and they told me the drive was failing, but I'm not sure it is (it's less than 6 months old, but could still fail obviously). I think because I didn't shut down properly, I messed up what my friend calls the 'dual-boot' system. Now I'm a bit stuck as to what to do. Toshiba will obviously fix the computer, but I'll lose all my data. Best Buy gives me different answers each time as to whether they can backup and restore my HD. Now, I've begun to wonder if I should buy one of those enclosures that turns an internal HD into an external one and see if a Windows PC can see the files that way? If they're not corrupted, do you think Windows Explorer/File Explorer would see them? Any other thoughts or thoughts on that idea? Thanks.