This is really a Palm question but they are totally unhelpful. My plans are to export my 2300 contacts, edit them enmasse and import them. However, I do not want to dump them on top of my unedited 2300 contacts. My thought was to creat a second "bogus" username for the imports. Once they pass muster, I delete the unedited contacts and the my original username and rename the bogus one to my original name. Voila! Or I could just copy over the 2300 from the bogus to the original name after deleting the unedited ones. Here's the problem: when I attempt to open the hotsync/user/edit users menu, I receive a double popup message: Application Launch failure! The application "hotsync manger" could not be launcher because of because of a shared library error: "<hotsync><hotsync><hotsynclib><SetConfigureConduitCallBack>" followed by the second popup: "unexpected error #9". Any ideas? It looks corrupt to me. Is there any other way that you can see to do a well-protected import (not counting backups). I always do a full back, not just a hotsync, before doing something like this. I also have BackupBuddy2 backups every night, BackupBuddy VFS Pro backups to my card every night, external hard drive backups once/week and occasional DVD backups of all key files. So I'm covered on that end. But I view backups as last resort, not first resort.