Hotsync Runtime Error with T5

Discussion in 'Sync (Windows/Palm OS)' started by Glennski, May 8, 2012.

  1. Glennski

    Glennski How Little I Know -Bucky

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    Hmm, had been hotsyncing without a problem but today I got:

    "Microsoft Visual C++ Runtime Library

    (X) Runtime Error!
    Program: C:/Program Files/Palm One / Hotsync.exe

    abnormal program termination [OK]" :eek:

    = = =
    tried some restarts and soft resets but no go, hotsync still hangs. Windows XP, Searched around the forum but didn't find anything specific enough. any advice appreciated, thanks!
     
  2. Glennski

    Glennski How Little I Know -Bucky

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    UPDATE: PROBLEM SOLVED. Well for the good of the forum posting this info. Problem appears to be related to the software Documents To Go. Tentatively, it appears that that program has an error (I will reinstall on laptop). Also it tentatively appears that the file storage on the SD card was not set up correctly for the T5. This is tentative but good news, and everything else syncs fine now (the runtime error had stopped all syncing). Cheers, gski

    FURTHER INFO: old version of docs to go was not compatible with T5, so use caution.
     
    Last edited: May 11, 2012
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