Like I said, It's a Nokia... My migration from my Palm TX to my Nokia E71 got suddenly complicated. Within a day or so following my first first sync (using Nokia PC Sync) between my E71and Lotus Organizer, I noticed that NAMES for incoming and missed calls from callers already in my contacts no longer display. Only the numbers. Names (per my contacts list) did display before I did the sync to Organizer. Calls dialed from the contact list still show up as names in the log -- however, the same number dialed from the missed calls list or directly from the screen does not resolve to a name. Only a number shows. I'm really perplexed about this, and highly annoyed. 1) The numbers are NOT/NOT duplicated anywhere in my contacts, and I have NO contacts saved to my SIM card. NONE. 2) Deleting an entry and then creating a new one from the missed call list (using the same number and name for the new entry) doesn't help. Still no name displayed. 3) I've noticed VOICE TAGS which I don't ever recall seeing before I synced - maybe they were there, but I don't recall them. And those little pacman icons do rather catch one's eye. 4) Numbers are not oddly formatted, and in any event, they've not been changed. But something has certainly changed. I've read the postings on this problem in the Nokia Discussion forum (where I've also posted this), and the only hope seems to be a complete deletion of my phone-based contacts, with a restore via PC--> Phone from my Organizer contacts list. I'm reluctant to try this, as the problem began with the sync between the two. Better ideas?