Dad finally conceded that he needs a new laptop and gave me a $500 working budget for the replacement. I have a few challenges in how to support him and would appreciate any help (encouragement, condolences, cocktail recipes, etc.). Here are some of the issues/concerns/needs: Dad is in his 80s and lives 1600 miles away He isn't computer literate He's not cognitively impaired, but vulnerable to getting help from emails and phone calls saying his computer is infected. He's also very willing to let anyone "help" him, including Best Buy geeks. YIKES! His current laptop is a 900lb Dell with a 17"+ screen He bought it without consulting me. He spent way too much money on it (a big chunk of my inheritance) not only on the hardware, but also on extended warranty/Dell tech support. Vista OS It still boots up, but takes forever, and it won't run anything He refuses to give up on AOL He calls AOL for tech support (I mentioned he's vulnerable, right?). They suggested he buy Windows 7 and install it on his laptop. While he can access AOL mail and content through any browser, he insists on using their software (just kill me now). My older brother who lives nearby tries to help, but he's still on Windows XP (and AOL mail) My birth certificate would suggest we share DNA, but I'm pretty sure I was adopted. My dad has used an Android phone for a few years, but struggles with it. I bring this up in part to show that he's willing and somewhat capable. If Dad remains retired (he's been fired from retirement at least 3 times now), his computing needs should be limited to basics such as emails, checking the news and weather, some word processing, and perhaps online banking and shopping. Mom and Dad use Microsoft Word. My parents spend their summers in a rural area of Manitoba where internet connectivity is sporadic. I put Dad on a T-Mobile plan that includes Canada roaming, but it's not dependable. I did install an email client app on his phone so he can check AOL mail. He has used (long distance) dial up through AOL client on his laptop (please, shoot me). Quite frankly, I would love to get him to use a Chromebook. I'm considering configuring my Toshiba Chromebook 2 for him and shipping down, at least as a proof-of-concept to see how he gets along with it. While he has WiFi at home, he connects via Ethernet. He doesn't understand WiFi, but I think my brother could help him (Chromebooks typically don't have ethernet ports). The other issue would be local printing. Maybe I need to buy him a new Google cloud ready printer, too. I think I'm better off getting him a Windows 10 laptop. He think a 13" screen would be okay, but I'm thinking bigger is better. While he's thinking $500, I think I could make a good argument for going a bit higher to get him decent quality. I would need to be able to remote in using Chrome Remote or TeamViewer or whatever is recommended these days. I would also like to avoid as much bloat as possible. I'd consider having the laptop delivered to me so I could do some set up, then ship it down to him, but the situation is a bit urgent and my schedule is fairly full right now. I'm thinking about going with a Microsoft Signature Edition PC.