I recently upgraded to the new 4.14 version of palm desktop on windows 98 se. It works at home but at the office it's nothing but trouble. The latest development is I can't hotsync (the hotsync window comes up then closes immediately, the error is 8009 some application does not initialize). I tried to reinstall but then setup complains that it cannot find the msi package. It sends me to find it on a cd, but i had downloaded it from the website and there is only a setup file, not palm desktop.msi that the installshield wizard is looking for. Other than that the palm desktop seems ok. However the usb option for the hotsync setup is not visible in the setup menu, even though I've used hotsync for as long as I've had the palm (about a year and a half) and it worked before. It's only stopped working now, and I'm not really sure what changed? I am not aware I made any changes to my system that would affect the ability to hotsync. It just up and stopped working and won't let me fix it.