I'm kind of leaving this to Raspy because I haven't used Palm Desktop in a very long time, but have you tried running it as administrator to see if that makes a difference? Ignoring what Raspy said about syncing a device, did you try his suggestion of uninstalling, deleting the whole Palm folder tree and then reinstalling Palm desktop? I would run it first time as admin and set up the user Cesar, then copy the contents of the old Cesar folder to the new folder. Don't know if it will solve it but a)it's what I would try and b) it's all I've got. Raspy is much better at this than I am.