Cannot sync handspring visor to win xp

Discussion in 'General Palm OS' started by michaelmuller, Feb 15, 2010.

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  1. michaelmuller

    michaelmuller Newbie

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    I installed desktop 4.10 and couldn't get the USB connection to work. So I installed 6.x and the connection crashes every time. The palm says FATAL ERROR. Here are the logs (below). Should I uninstall 6.x and re-install 4.1 and just figure out how to get the USB to appear as COM3?

    Thanks for any advice.

    Mik

    =========================================================
    =========================================================

    HotSync session aborted

    HotSync session started on 02/15/10 12:25:24

    Restore synchronized successfully

    Duration: 0.0 seconds

    - Package Installer synchronization aborted

    - Duration:

    Install - checking device capabilities


    --------------------------------------------------------------------------------

    HotSync session completed with errors on 02/15/10 12:08:08

    HotSync session started on 02/15/10 12:06:23, and completed in 105.0 seconds

    Restore synchronized successfully

    Duration: 0.0 seconds

    HotSync Error: HotSync operation canceled. (8001)


    --------------------------------------------------------------------------------

    HotSync session completed with errors on 02/15/10 12:04:42

    HotSync session started on 02/15/10 12:03:56, and completed in 46.0 seconds

    Restore synchronized successfully

    Duration: 0.0 seconds

    Conduit 'HotSync Exchange' Error: Unknown error. (65535)

    Conduit 'Date Book' Error: Unknown error. (65535)

    Conduit 'Address Book' Error: Unknown error. (65535)

    Conduit 'To Do List' Error: Unknown error. (65535)

    Conduit 'Memo Pad' Error: Unknown error. (65535)

    Protocol Error: Unknown error. (FFFF)

    --------------------------------------------------------------------------------
     
  2. Hook

    Hook Hookette's edgy lately

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    Try going to Pimlico software and downloading the file called PalmHotSyncSetup, linked at the very bottom of the page. I think that will allow you to use Palm desktop 6.2.x.

    Desktop 4.1 should work just fine with XP. However, as long as you have 6.2.x setup see if it will work.

    Otherwise, reinstall 4.1. Make sure AV and firewall are disabled during install, and that you complete installation and reboot compute before ever connecting the Handspring, even if invited to do so during install.
     
  3. raspabalsa

    raspabalsa Brain stuck BogoMipping

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    Also, make sure your windows user has full administrative rights, otherwise PalmDesktop won't install properly.
     
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