Hi, Today, I was trying to sync my T3 but I canceled the sync. After waiting for it to cancel I took it off the cradle. I tried to do a soft reset. After doing it the gray Palm screen came up but it won't do anything. I can't turn it off or get it to do anything. It is still turned on. I don't know if anyone has any ideas how to get it to work again? My second question is: I bought another T3 on Ebay to keep as a backup for a situation just like this. I have never used it. I use BUM to backup my original T3. Can I take the SD card out of the old T3, put the same user name in the new one & use the BUM backup to put all my data into the new one? Is there anything else I have to do beside putting the same user name into it? I guess I would I have to install BUM on the new one right? Anything else? Thanks so much for your help.