You complain about AT&T's Customer Support over there? Weird, up to some years ago AT&T had local presence here and it had the best of the best of the best Customer Support and Tech Support. Totally the other way around. Didn't offer mobile services, though, but that's not the point, it really had a superb attention system and policy. Couple of years ago, the company that use to wear the AT&T brand locally (Alestra), kinda switched allegiances, that done with no previous warning to the end user (as in me). It switched from AT&T... to AOL (yuck). All of a sudden, all the excellent attention turned the other way around. Needless to say Alestra is not my ISP anymore, and I still have to solve a couple of issues with it, one regarding long distance calls service. Back on topic, a local carrier (Iusacell) offers one kinda-femtocell thingy over here, but I've always thought there's something wrong in a business model where you already pay something for a given service, and next your supplier comes around and says "hey, expand my coverage and pay me for it"... say again?