At my wits end, Verizon, will not hotsync Calendar, Contacts, & Tasks

Discussion in 'Palm' started by countonme9, Jan 3, 2007.

  1. countonme9

    countonme9 Countonme9

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    maceyr's suggestion worked. here us the log:
    OK Quick Install
    OK VersaMail
    AddIt Manager Conduit processing transactions
    AddIt - Processing Transactions No Transactions Detected
    AddIt - Retrieving Files
    Stored AddItConfig.dll Version 1/0/0/14
    Stored AddItManager.exe Version 1/0/0/48
    Stored AdditSystemVData.pdb Version 1
    Stored AdditSystemSData.pdb Version 2
    Stored AddItTaskProc.exe Version 1/0/0/3
    Stored VaultDeviceList.pdb Version 133
    Stored AddItVault.prc Version 82
    Stored AddItConduit.dll Version 1/0/0/15
    Stored Addit_cert.pdb Version 1
    Stored AddIt_data.pdb Version 189
    Stored AddIt-Content.pdb Version 136
    Stored AddIt_ptBR_data.pdb Version 3
    Stored AddIt_itIT_data.pdb Version 4
    Stored AddIt_frFR_data.pdb Version 4
    Stored AddIt_deDE_data.pdb Version 4
    Stored AdditPromos-Content.pdb Version 5
    Stored AddItStart-Content.pdb Version 1
    Stored AddIt_Promotion-Content.pdb Version 9
    Stored AdditShop-Content.pdb Version 3
    Stored AddIt_newstips.pdb Version 103
    Stored AdditMyPalm-Content.pdb Version 4
    AddIt - Installing Files Files Queued For Next HotSync
    Deferred Installation Of File AdditSystemVData.pdb Version 1
    Deferred Installation Of File AdditSystemSData.pdb Version 2
    Deferred Installation Of File VaultDeviceList.pdb Version 133
    Deferred Installation Of File AddItVault.prc Version 82
    Deferred Installation Of File Addit_cert.pdb Version 1
    Deferred Installation Of File AddIt_data.pdb Version 189
    Deferred Installation Of File AddIt-Content.pdb Version 136
    Deferred Installation Of File AddIt_ptBR_data.pdb Version 3
    Deferred Installation Of File AddIt_itIT_data.pdb Version 4
    Deferred Installation Of File AddIt_frFR_data.pdb Version 4
    Deferred Installation Of File AddIt_esES_data.pdb Version 4
    Deferred Installation Of File AddIt_deDE_data.pdb Version 4
    Deferred Installation Of File AdditPromos-Content.pdb Version 5
    Deferred Installation Of File AddItStart-Content.pdb Version 1
    Deferred Installation Of File AddIt_Promotion-Content.pdb Version 9
    Deferred Installation Of File AdditShop-Content.pdb Version 3
    Deferred Installation Of File AddIt_newstips.pdb Version 103
    Deferred Installation Of File AdditMyPalm-Content.pdb Version 4
    AddIt - Updating Databases
    OK Memos
    OK Media
    Calendar synchronization failed

    Contacts synchronization failed

    Tasks synchronization failed

    OK WeightWatchers.com
    -- Backing up AddressingLibRecent-HsCh to C:\Program Files\Palm\MeM\Backup\AddressingLibRecent-HsCh.PDB
    -- Backing up AddressingLibRecent-HsCi to C:\Program Files\Palm\MeM\Backup\AddressingLibRecent-HsCi.PDB
    -- Backing up EAContentDB to C:\Program Files\Palm\MeM\Backup\EAContentDB.PDB
    -- Backing up CarrierProfiles2 to C:\Program Files\Palm\MeM\Backup\CarrierProfiles2.PDB
    -- Backing up MMIDCache0 to C:\Program Files\Palm\MeM\Backup\MMIDCache0.PDB
    -- Backing up MultiMail Messages to C:\Program Files\Palm\MeM\Backup\MultiMail_Messages.PDB
    -- Backing up MultiMail Disconnected to C:\Program Files\Palm\MeM\Backup\MultiMail_Disconnected.PDB
    -- Backing up HSTraceDatabase to C:\Program Files\Palm\MeM\Backup\HSTraceDatabase.PDB
    -- Backing up midataidcache to C:\Program Files\Palm\MeM\Backup\midataidcache.PDB
    -- Backing up Messages Database to C:\Program Files\Palm\MeM\Backup\Messages_Database.PDB
    -- Backing up NetworkProfiles2 to C:\Program Files\Palm\MeM\Backup\NetworkProfiles2.PDB
    -- Backing up SMS QuickText to C:\Program Files\Palm\MeM\Backup\SMS_QuickText.PDB
    -- Backing up PhoneCallDB to C:\Program Files\Palm\MeM\Backup\PhoneCallDB.PDB
    -- Backing up CalendarLocationsDB-PDat to C:\Program Files\Palm\MeM\Backup\CalendarLocationsDB-PDat.PDB
    -- Backing up psysLaunchDB to C:\Program Files\Palm\MeM\Backup\psysLaunchDB.PDB
    -- Backing up Saved Preferences to C:\Program Files\Palm\MeM\Backup\Saved_Preferences.PRC
    -- Backing up Queries to C:\Program Files\Palm\MeM\Backup\Queries.PDB
    -- Backing up CSRecordOutSyncInboxDB to C:\Program Files\Palm\MeM\Backup\CSRecordOutSyncInboxDB.PDB
    -- Backing up CSRecordOutEAContentDB to C:\Program Files\Palm\MeM\Backup\CSRecordOutEAContentDB.PDB
    OK Backup

    HotSync operation completed on 01/08/07 00:11:25

    --------------------------------------------------------------------------------




    --------------------------------------------------------------------------------
    HotSync operation started for Mini Me on 01/04/07 23:02:00

    OK Quick Install
    OK VersaMail
    AddIt Manager Conduit processing transactions
    MyTreoVZ - Processing Transactions No Transactions Detected
    MyTreoVZ - Retrieving Files No Resources To Retrieve
    MyTreoVZ - Installing Files No Files To Install
    MyTreoVZ - Updating Databases
    AddIt - Processing Transactions No Transactions Detected
    AddIt - Retrieving Files
    Stored AddItManager.exe Version 1/0/0/48
    AddIt - Installing Files No Files To Install
    AddIt - Updating Databases
    AdditSystem - Processing Transactions No Transactions Detected
    AdditSystem - Retrieving Files No Resources To Retrieve
    AdditSystem - Installing Files No Files To Install
    AdditSystem - Updating Databases
    OK Memos
    OK Media
    Calendar synchronization failed

    Contacts synchronization failed

    Tasks synchronization failed

    OK WeightWatchers.com
    -- Backing up AddressingLibRecent-HsCi to C:\Program Files\Palm\MeM\Backup\AddressingLibRecent-HsCi.PDB
    -- Backing up ADD052SData to C:\Program Files\Palm\MeM\Backup\ADD052SData.PDB
    -- Backing up AdditSystemSData to C:\Program Files\Palm\MeM\Backup\AdditSystemSData.PDB
    -- Backing up ADD052VData to C:\Program Files\Palm\MeM\Backup\ADD052VData.PDB
    -- Backing up Blazer Bookmarks to C:\Program Files\Palm\MeM\Backup\Blazer_Bookmarks.PDB
    -- Backing up EAContentDB to C:\Program Files\Palm\MeM\Backup\EAContentDB.PDB
    -- Backing up CarrierProfiles2 to C:\Program Files\Palm\MeM\Backup\CarrierProfiles2.PDB
    -- Backing up Express- News Cache to C:\Program Files\Palm\MeM\Backup\Express-_News_Cache.PDB
    -- Backing up locLDefLocationDB to C:\Program Files\Palm\MeM\Backup\locLDefLocationDB.PDB
    -- Backing up ConnectionMgr50DB to C:\Program Files\Palm\MeM\Backup\ConnectionMgr50DB.PDB
    -- Backing up NetworkDB to C:\Program Files\Palm\MeM\Backup\NetworkDB.PDB
    -- Backing up locLCusLocationDB to C:\Program Files\Palm\MeM\Backup\locLCusLocationDB.PDB
    -- Backing up MMIDCache0 to C:\Program Files\Palm\MeM\Backup\MMIDCache0.PDB
    -- Backing up MMIDCache1 to C:\Program Files\Palm\MeM\Backup\MMIDCache1.PDB
    -- Backing up MMIDCache2 to C:\Program Files\Palm\MeM\Backup\MMIDCache2.PDB
    -- Backing up MMIDCache3 to C:\Program Files\Palm\MeM\Backup\MMIDCache3.PDB
    -- Backing up MMIDCache4 to C:\Program Files\Palm\MeM\Backup\MMIDCache4.PDB
    -- Backing up MMIDCache5 to C:\Program Files\Palm\MeM\Backup\MMIDCache5.PDB
    -- Backing up MMIDCache6 to C:\Program Files\Palm\MeM\Backup\MMIDCache6.PDB
    -- Backing up MMIDCache7 to C:\Program Files\Palm\MeM\Backup\MMIDCache7.PDB
    -- Backing up MultiMail Messages to C:\Program Files\Palm\MeM\Backup\MultiMail_Messages.PDB
    -- Backing up MultiMail Disconnected to C:\Program Files\Palm\MeM\Backup\MultiMail_Disconnected.PDB
    -- Backing up MultiMail Attachments to C:\Program Files\Palm\MeM\Backup\MultiMail_Attachments.PDB
    -- Backing up VaultDeviceList to C:\Program Files\Palm\MeM\Backup\VaultDeviceList.PDB
    -- Backing up HSTraceDatabase to C:\Program Files\Palm\MeM\Backup\HSTraceDatabase.PDB
    -- Backing up midataidcache to C:\Program Files\Palm\MeM\Backup\midataidcache.PDB
    -- Backing up Messages Database to C:\Program Files\Palm\MeM\Backup\Messages_Database.PDB
    -- Backing up NetworkProfiles2 to C:\Program Files\Palm\MeM\Backup\NetworkProfiles2.PDB
    -- Backing up XDBPalmPDB to C:\Program Files\Palm\MeM\Backup\XDBPalmPDB.PRC
    -- Backing up SMS QuickText to C:\Program Files\Palm\MeM\Backup\SMS_QuickText.PDB
    -- Backing up SndFile Ring Tones to C:\Program Files\Palm\MeM\Backup\SndFile_Ring_Tones.PDB
    -- Backing up MSLSA Data to C:\Program Files\Palm\MeM\Backup\MSLSA_Data.PDB
    -- Backing up AppRegUpdate.pdb to C:\Program Files\Palm\MeM\Backup\AppRegUpdate_pdb.PDB
    -- Backing up Blazer URL Autofill to C:\Program Files\Palm\MeM\Backup\Blazer_URL_Autofill.PDB
    -- Backing up Blazer Field Autofill to C:\Program Files\Palm\MeM\Backup\Blazer_Field_Autofill.PDB
    -- Backing up AddItVault to C:\Program Files\Palm\MeM\Backup\AddItVault.PRC
    -- Backing up SyncMail to C:\Program Files\Palm\MeM\Backup\SyncMail.PRC
    -- Backing up Express- Auto Racing to C:\Program Files\Palm\MeM\Backup\Express-_Auto_Racing.PRC
    -- Backing up AirSAMPrv to C:\Program Files\Palm\MeM\Backup\AirSAMPrv.PRC
    -- Backing up AirSAM to C:\Program Files\Palm\MeM\Backup\AirSAM.PRC
    -- Backing up IIDataLib to C:\Program Files\Palm\MeM\Backup\IIDataLib.PRC
    -- Backing up PalmVMFontLibrary to C:\Program Files\Palm\MeM\Backup\PalmVMFontLibrary.PRC
    -- Backing up MIAttachLib to C:\Program Files\Palm\MeM\Backup\MIAttachLib.PRC
    -- Backing up MIDataLib to C:\Program Files\Palm\MeM\Backup\MIDataLib.PRC
    -- Backing up EX:ADT to C:\Program Files\Palm\MeM\Backup\EX_ADT.PRC
    -- Backing up OBLaunch to C:\Program Files\Palm\MeM\Backup\OBLaunch.PRC
    -- Backing up OneBridge to C:\Program Files\Palm\MeM\Backup\OneBridge.PRC
    -- Backing up ClientObj to C:\Program Files\Palm\MeM\Backup\ClientObj.PRC
    -- Backing up CheckSyncClient to C:\Program Files\Palm\MeM\Backup\CheckSyncClient.PRC
    -- Backing up Express: Four One One to C:\Program Files\Palm\MeM\Backup\Express__Four_One_One.PRC
    -- Backing up Express: Sports to C:\Program Files\Palm\MeM\Backup\Express__Sports.PRC
    -- Backing up Express: Mapping to C:\Program Files\Palm\MeM\Backup\Express__Mapping.PRC
    -- Backing up Express: Movies to C:\Program Files\Palm\MeM\Backup\Express__Movies.PRC
    -- Backing up Express: News to C:\Program Files\Palm\MeM\Backup\Express__News.PRC
    -- Backing up Express: Stocks to C:\Program Files\Palm\MeM\Backup\Express__Stocks.PRC
    -- Backing up Express: Weather to C:\Program Files\Palm\MeM\Backup\Express__Weather.PRC
    -- Backing up Handmark Express for Palm OS to C:\Program Files\Palm\MeM\Backup\Handmark_Express_for_Palm_OS.PRC
    -- Backing up WW SiteLink # to C:\Program Files\Palm\MeM\Backup\WW_SiteLink_#.PRC
    -- Backing up MultiMail to C:\Program Files\Palm\MeM\Backup\MultiMail.PRC
    -- Backing up MMNotify to C:\Program Files\Palm\MeM\Backup\MMNotify.PRC
    -- Backing up MMConduit-asc6 to C:\Program Files\Palm\MeM\Backup\MMConduit-asc6.PRC
    -- Backing up BgndService to C:\Program Files\Palm\MeM\Backup\BgndService.PRC
    -- Backing up VersaMail to C:\Program Files\Palm\MeM\Backup\VersaMail.PRC
    -- Backing up SAMgr to C:\Program Files\Palm\MeM\Backup\SAMgr.PRC
    -- Backing up AddIt to C:\Program Files\Palm\MeM\Backup\AddIt.PRC
    -- Backing up BFViewer to C:\Program Files\Palm\MeM\Backup\BFViewer.PRC
    -- Backing up Express: Weather Info Cache to C:\Program Files\Palm\MeM\Backup\Express__Weather_Info_Cache.PDB
    -- Backing up PhoneCallDB to C:\Program Files\Palm\MeM\Backup\PhoneCallDB.PDB
    -- Backing up AddressCitiesDB to C:\Program Files\Palm\MeM\Backup\AddressCitiesDB.PDB
    -- Backing up AddressCompaniesDB to C:\Program Files\Palm\MeM\Backup\AddressCompaniesDB.PDB
    -- Backing up AddressCountriesDB to C:\Program Files\Palm\MeM\Backup\AddressCountriesDB.PDB
    -- Backing up Blazer Cookies to C:\Program Files\Palm\MeM\Backup\Blazer_Cookies.PDB
    -- Backing up WW Tips of the Day # to C:\Program Files\Palm\MeM\Backup\WW_Tips_of_the_Day_#.PRC
    -- Backing up AddIt_ptBR_data to C:\Program Files\Palm\MeM\Backup\AddIt_ptBR_data.PDB
    -- Backing up AddIt_esES_data to C:\Program Files\Palm\MeM\Backup\AddIt_esES_data.PDB
    -- Backing up AddIt_deDE_data to C:\Program Files\Palm\MeM\Backup\AddIt_deDE_data.PDB
    -- Backing up AddIt_itIT_data to C:\Program Files\Palm\MeM\Backup\AddIt_itIT_data.PDB
    -- Backing up AddIt_frFR_data to C:\Program Files\Palm\MeM\Backup\AddIt_frFR_data.PDB
    -- Backing up AddIt-Content to C:\Program Files\Palm\MeM\Backup\AddIt-Content.PDB
    -- Backing up AdditMyPalm-Content to C:\Program Files\Palm\MeM\Backup\AdditMyPalm-Content.PDB
    -- Backing up AdditShop-Content to C:\Program Files\Palm\MeM\Backup\AdditShop-Content.PDB
    -- Backing up AddIt_newstips to C:\Program Files\Palm\MeM\Backup\AddIt_newstips.PDB
    -- Backing up PhoneFavorites2DB to C:\Program Files\Palm\MeM\Backup\PhoneFavorites2DB.PDB
    -- Backing up Blazer Find Autofill to C:\Program Files\Palm\MeM\Backup\Blazer_Find_Autofill.PDB
    -- Backing up CalendarLocationsDB-PDat to C:\Program Files\Palm\MeM\Backup\CalendarLocationsDB-PDat.PDB
    -- Backing up ConnectionLibrary for PalmOS to C:\Program Files\Palm\MeM\Backup\ConnectionLibrary_for_PalmOS.PRC
    -- Backing up SLEventNotifications to C:\Program Files\Palm\MeM\Backup\SLEventNotifications.PRC
    -- Backing up pnoJpegLib to C:\Program Files\Palm\MeM\Backup\pnoJpegLib.PRC
    -- Backing up psysLaunchDB to C:\Program Files\Palm\MeM\Backup\psysLaunchDB.PDB
    -- Backing up Graffiti ShortCuts to C:\Program Files\Palm\MeM\Backup\Graffiti_ShortCuts.PRC
    -- Backing up MMSmartAdd to C:\Program Files\Palm\MeM\Backup\MMSmartAdd.PRC
    -- Backing up MM Text Lookup FPI to C:\Program Files\Palm\MeM\Backup\MM_Text_Lookup_FPI.PRC
    -- Backing up MMConfigFPI to C:\Program Files\Palm\MeM\Backup\MMConfigFPI.PRC
    -- Backing up MMTextPlugin to C:\Program Files\Palm\MeM\Backup\MMTextPlugin.PRC
    -- Backing up MMHtmlPlugin to C:\Program Files\Palm\MeM\Backup\MMHtmlPlugin.PRC
    -- Backing up MMPRCPlugin to C:\Program Files\Palm\MeM\Backup\MMPRCPlugin.PRC
    -- Backing up MMVCal to C:\Program Files\Palm\MeM\Backup\MMVCal.PRC
    -- Backing up MMVCardPlugin to C:\Program Files\Palm\MeM\Backup\MMVCardPlugin.PRC
    -- Backing up MMWordPlugin to C:\Program Files\Palm\MeM\Backup\MMWordPlugin.PRC
    -- Backing up Photo/Video to C:\Program Files\Palm\MeM\Backup\Photo_Video.PRC
    -- Backing up MMWave to C:\Program Files\Palm\MeM\Backup\MMWave.PRC
    -- Backing up MMPluginMGR to C:\Program Files\Palm\MeM\Backup\MMPluginMGR.PRC
    -- Backing up MMWizard to C:\Program Files\Palm\MeM\Backup\MMWizard.PRC
    -- Backing up MMUnzipPlugin to C:\Program Files\Palm\MeM\Backup\MMUnzipPlugin.PRC
    -- Backing up MMSDCard to C:\Program Files\Palm\MeM\Backup\MMSDCard.PRC
    -- Backing up EX-Extras Stories to C:\Program Files\Palm\MeM\Backup\EX-Extras_Stories.PDB
    -- Backing up PmTraceDatabase to C:\Program Files\Palm\MeM\Backup\PmTraceDatabase.PDB
    -- Backing up MIDI Ring Tones to C:\Program Files\Palm\MeM\Backup\MIDI_Ring_Tones.PDB
    -- Backing up System MIDI Sounds to C:\Program Files\Palm\MeM\Backup\System_MIDI_Sounds.PDB
    -- Backing up Saved Preferences to C:\Program Files\Palm\MeM\Backup\Saved_Preferences.PRC
    -- Backing up AddressStatesDB to C:\Program Files\Palm\MeM\Backup\AddressStatesDB.PDB
    -- Backing up Express- ShowBiz News Cache to C:\Program Files\Palm\MeM\Backup\Express-_ShowBiz_News_Cache.PDB
    -- Backing up AddressTitlesDB to C:\Program Files\Palm\MeM\Backup\AddressTitlesDB.PDB
    -- Backing up Queries to C:\Program Files\Palm\MeM\Backup\Queries.PDB
    -- Backing up CSRecordOutSyncFiledDB to C:\Program Files\Palm\MeM\Backup\CSRecordOutSyncFiledDB.PDB
    -- Backing up CSRecordOutSyncOutboxDB to C:\Program Files\Palm\MeM\Backup\CSRecordOutSyncOutboxDB.PDB
    -- Backing up CSRecordOutSyncInboxDB to C:\Program Files\Palm\MeM\Backup\CSRecordOutSyncInboxDB.PDB
    -- Backing up CSRecordOutEAContentDB to C:\Program Files\Palm\MeM\Backup\CSRecordOutEAContentDB.PDB
    -- Backing up ESITZ to C:\Program Files\Palm\MeM\Backup\ESITZ.PDB
    OK Backup

    HotSync operation completed on 01/04/07 23:03:54

    --------------------------------------------------------------------------------
     
  2. BAB2000

    BAB2000 An "Olde Moderator" #2 Super Moderator

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    From your log it would indicate the folders for the failed conduits are not present. This returns to some earlier questions.

    Did you install the Palm desktop and hotsync manager as a PC USer with ADMIN rights and with Virus Protection turned off for the install and first hotsync?

    If the options expected as VIEW LOG are not present within Hotsync manager, your install did not comlete correctly.

    I suspect the conduits are present, because the Failed report. Are there folders present to support these conduits in th e\Palm\MeM\ folder structure, as Datebook, Address, Memo, ToDo, and internal each folder a same name file that is a .DAT extension or type? (if syncing to the Palm desktop)
     
  3. Kevin Michaels

    Kevin Michaels Mobile Deity

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    Hello countonme9,

    This is Kevin from Palm. Your getting a lot of good help here. Let me take a shot. You say you have a Verizon phone and that Calendar, Contacts and Tasks are not syncing. Try the Palm Knowledge Library article "HotSync automatically disabled by Verizon Wireless Sync, can't enable in HotSync Manager". If Verizon Wireless Sync was installed, it automatically disabled the standard HotSync conduits for Calendar, Contacts and Tasks. The article gives an explanation and shows where to change the settings.


    Sincerely
    Kevin
     
  4. SGosnell

    SGosnell (retired) Palm Pilot

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    Ahaaaaaa.............
     
  5. BAB2000

    BAB2000 An "Olde Moderator" #2 Super Moderator

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    This is most ineresting, do not recall viewing this ype of trouble before, or tha Verizon provided this option. It would explain the the failure message as the Phone itself is not responding to the conduit.

    It makes sence.

    Please let us know.
     
  6. countonme9

    countonme9 Countonme9

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    :D :newpalm:

    Kevin,

    That worked!!!!! Thanks so much. I can now store info on my Treo without the fear of losing anything.

    You're great.
    \\:D
     
  7. BAB2000

    BAB2000 An "Olde Moderator" #2 Super Moderator

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    I took liberty to change trhead title and apply sticky so it will be visible for others that may experience same issue;)

    Thank you for the update:cool:
     
  8. Kevin Michaels

    Kevin Michaels Mobile Deity

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    Just glad it worked out for you :).

    Sticky's a good idea, BAB2000. I've answered that question a few times across various forums.


    Kevin
     
  9. weblib

    weblib Newbie

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    I experienced the same problem. Verizon tech help was very helpful in resolving it. apparently you cannot sync to both Palm Desktop and Wireless Sync. You must choose one or the other. Go into the settings on the SYNC page on the TREO P and uncheck "calendar" , "tasks" & "contacts". Then try the sync again. It should work. Also, you must go to wirelesssync.vzw.com and uncheck the wireless sybc there too.

    I hope this works.
     
  10. Streaky

    Streaky I can't remember

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    Welcome to Brighthand, weblib. Useful first post.
     
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