Calendar data deleted from Palm Desktop - can it be recovered?

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  1. #1
    Newbie
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    Default Calendar data deleted from Palm Desktop - can it be recovered?

    When I sync'e my PDA today it seemed to delete the last 6 months of data from my Palm Desktop Calendar. Is there any way to recover this data?

    Help in desparation!!

  2. #2
    Always Struggling
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    Let me work on it and I'll post back. In the meantime, DON'T DO ANYTHING to your Palm or Palm Desktop app!!!!!!!!!!
    Do not throw in the towel. Use it for wiping the sweat off your face.

    My device history: (Red means I still have it.)
    Zire (December 2002) --> Zire 71 (September 2006) --> Tungsten E2 (June 2009) --> TX (February 2010) + LifeDrive (March 2011) + iPAQ hx4700 (April 2011) + HTC Magic (32B) (May 2012)

    Other devices, obtained along the way:
    Zire (blue, with Graffiti 2), Zire 21, Zire 31, m500, m125, m130, Zire 72 (two of 'em, one with a damaged battery connector), Palm Treo 650 (Verizon version, worn-out keyboard)

  3. #3
    Always Struggling
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    First off, open My Computer and head to this directory:

    C:\Program Files\Palm\[username]\datebook

    where [username] is your Palm's username. (It may be truncated.)

    Tell me what the files and filesizes are.

    DO NOT OPEN PALM DESKTOP ITSELF!!!!!!!!


    EDIT: As to the cause of the problem, did you (or perhaps someone else) issue the Purge command in Date Book? Did you have a lot of records?

    As far as the Date Book goes, it's not wise to keep tons of old records; too often I've seen this cause syncing issues. So maybe someone who knows this thought they'd do you a favor....
    Attached Images Attached Images
    Last edited by Strife89; 07-25-2007 at 10:57 AM.
    Do not throw in the towel. Use it for wiping the sweat off your face.

    My device history: (Red means I still have it.)
    Zire (December 2002) --> Zire 71 (September 2006) --> Tungsten E2 (June 2009) --> TX (February 2010) + LifeDrive (March 2011) + iPAQ hx4700 (April 2011) + HTC Magic (32B) (May 2012)

    Other devices, obtained along the way:
    Zire (blue, with Graffiti 2), Zire 21, Zire 31, m500, m125, m130, Zire 72 (two of 'em, one with a damaged battery connector), Palm Treo 650 (Verizon version, worn-out keyboard)

  4. #4
    Newbie
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    Hi,

    It was only after we opened Palm Desktop that we saw that the data was missing.

    The files that I have are:

    datebook.dat 1298K
    datebook.bak 752K
    datebook.001.dat 752K

    I don't beleive a purge command was issued.

    Thanks

    Andrew

  5. #5
    Mobile Consultant
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    Hum, you didn't identify (to my reading) what PDA you had the problem with. I have a similar (more extensive) problem I posted on the PDA forum, it is now on page 2 of the PDA forum, and concerns loss of Datebook data on a Zire 21 and the desktop when I did a "normal" hot sync. A couple of utilities were identified, I haven't tried them yet and can bring that information over to this thread if requested/helpful, or maybe I can give a cross-link.

  6. #6
    NOT your Average Joe
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    Kingsport, TN USA Device: Touchie, the Touch Pro2
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    Hopefully I've not gotten here too late! This is my suggestion:

    DO NOT sync again yet!
    • Go to your Palm directory, then to your (truncated) username directory, then to the \datebook\ directory. You should see a datebook.dat and datebook.bak file (as andrewnaar mentioned.)
    • Rename the datebook.dat file to something like datebook.old or some such.
    • Then copy the datebook.bak file to datebook.dat.
    • Open Palm desktop and see if the missing data is there.
    • If so, set the conduit to Desktop overwrites handheld, then sync. That will get your missing data back, although anything you've changed on the handheld since the last sync will be lost.

    The .dat file is the actual data file. The .bak file is the backup of the previous file at the time of the last sync. This also applies to the memos, address book, and other standard PIM applets. The key, when you discover missing data, is to not sync again until you determine if the data still exists (and where.) If you've synced again, the data is likely lost, unless you've backed up your files (which I do regularly - hint hint... )

    HTH,
    Joe

    Somedays it's not even worth chewing through the restraints...

    I should only have to LET the technology work for me. If I have to MAKE the technology work for me, it's not a tool - It's a boat anchor. And I've got better things to do than manage boat anchors, especially if I don't have a boat.

  7. #7
    Your Super Moderator
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    Also verify when viewing Palm Desktop that you are viewing the ALL Category and that the Username displayed is the correct one.
    Experience is what you get when you thought you were getting something else.
    _______________________________________

    Brighthand Forums - The Best Advice At Any Price



    m130, Zire 71, Tungsten E, Palm TX, Eee PC, Aspire One, iPod Touch 2G, iPhone 3Gs, iPad, iPhone 4, iPhone 5, iPad 4, iPad Mini-R

  8. #8
    Always Struggling
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    Quote Originally Posted by lelisa13p View Post
    Verify when viewing Palm Desktop that you are viewing the ALL Category and that the Username displayed is the correct one.
    The file sizes are a tip-off:

    datebook.dat 1298K
    datebook.bak 752K
    datebook.001.dat 752K

    You keep a meaty datebook. (See my screenshot in my second post. )

    Something seems odd, though. The backup file is the same size as the data file with the .001 addon, whereas the "original" data file is 1.3 MB. Wonder what gives?
    Do not throw in the towel. Use it for wiping the sweat off your face.

    My device history: (Red means I still have it.)
    Zire (December 2002) --> Zire 71 (September 2006) --> Tungsten E2 (June 2009) --> TX (February 2010) + LifeDrive (March 2011) + iPAQ hx4700 (April 2011) + HTC Magic (32B) (May 2012)

    Other devices, obtained along the way:
    Zire (blue, with Graffiti 2), Zire 21, Zire 31, m500, m125, m130, Zire 72 (two of 'em, one with a damaged battery connector), Palm Treo 650 (Verizon version, worn-out keyboard)

  9. #9
    I can't remember
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    And welcome to Brighthand, andrewnaar.
    Brain -> Casio -> Sharp -> Filofax -> Palm Pilot -> Palm Professional -> Palm IIIc -> iPAQ 4660 (oops) -> TT3 + T610 + NavMan -> TT5 + SE K700i + NavMan -> TT5 + 2Gb SD card + SE K810i + universal PDA thumb board + external mike + TomTom ONE + BlackBerry 8800

    Winner of the Brighthand Palm 5th Anniversary Contest
    NOT

  10. #10
    Always Struggling
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    Default Re: Calendar data deleted from Palm Desktop - can it be recovered?

    *slaps forehead* <Thank you Streaky! Yeesh, where are my manners......

    Ah yes, erm,.... welcome to Brighthand, andrewnaar!
    Do not throw in the towel. Use it for wiping the sweat off your face.

    My device history: (Red means I still have it.)
    Zire (December 2002) --> Zire 71 (September 2006) --> Tungsten E2 (June 2009) --> TX (February 2010) + LifeDrive (March 2011) + iPAQ hx4700 (April 2011) + HTC Magic (32B) (May 2012)

    Other devices, obtained along the way:
    Zire (blue, with Graffiti 2), Zire 21, Zire 31, m500, m125, m130, Zire 72 (two of 'em, one with a damaged battery connector), Palm Treo 650 (Verizon version, worn-out keyboard)

 

 

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