2nd digitizer failure -- sold my TX

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  1. #1
    Mobile Enthusiast
    Join Date
    Apr 2006
    Posts
    27

    Default 2nd digitizer failure -- sold my TX

    I owned my Palm TX for a little more than two years. The first year was trouble free but the digitizer began to deteriorate in performance in the second year to the point where it became necessary to replace it. I purchased a glass digitizer through PDA Parts and installed it without issue. The new digitizer was definitely more to my liking!

    Not long ago I posted a positive review of the PDA Parts glass digitizer and, while it was working, I have to say it was definitely superior to the original digitizer. Unfortunately after three or so months of use the new digitizer failed due to a physical defect. The top layer began to bond with the layer underneath causing the TX to sense constant input from that spot. I have a very light touch with a stylus and the PDA Parts digitizer was very sensitive so I'm sure that this problem was not caused by undue pressure being applied to the screen. The appearance was that of a small spot of liquid between the two layers at the affected area. I contacted PDA Parts and was told that the warranty on the new digitizer was only 30 days and that they were unwilling to do anything more than sell me another digitizer. Um, no thanks. The TX was fine otherwise. I sold it and along with its accessories on Ebay - 'as-is / needs digitizer'.

    Most disappointing. The TX wasn't the perfect PDA but it was better for PIM than any handheld I've owned to date. My company recently issued me a WM6 smart phone and, while it's not the TX's equal, for PIM use it does the trick. I decided to not replace my TX with another PIM-centric handheld as the phone has it covered. Instead I bought a Nokia N800 Internet Tablet and I'm very satisfied with it! I'll miss the simple, functional PIM the TX offered but I think I'm done with Palm hardware.

    This is not meant to be a negative post. I really enjoyed my TX and have enjoyed the benefits of the information and experience shared in this forum. I wanted to post my experience with the PDA Parts digitizer with focus on the 30 day warranty issue (too short from my rather biased point of view) and not what I believe is a much improved digitizer over the stock TX unit. I also wanted to thank everyone for the assistance and shared experience over the last couple of years.

    Thanks all!

  2. #2
    Mobile Consultant
    Join Date
    Mar 2008
    Posts
    238

    Default Re: 2nd digitizer failure -- sold my TX

    A few questions, please:

    Did you use a screen protector? Which one? Did you use a case? which one?

    Thanks. Sorry to hear of your bad luck.

  3. #3
    TX lifer
    Join Date
    Mar 2006
    Posts
    1,216

    Default Re: 2nd digitizer failure -- sold my TX

    I believe you when you say you have a light touch with the stylus since you got a year out of your original stock plastic digitizer.

    I have not yet heard of others complaining of the replacement glass digitizers failing so it sounds like you just got unlucky and got a rare dud glass digitizer.

    Bummer all the way around I guess.

  4. #4
    Mobile Enthusiast
    Join Date
    Apr 2006
    Posts
    27

    Default Re: 2nd digitizer failure -- sold my TX

    Quote Originally Posted by sweller View Post
    A few questions, please:

    Did you use a screen protector? Which one? Did you use a case? which one?

    Thanks. Sorry to hear of your bad luck.
    I don't care for screen protectors and don't use them. I've never damaged a screen yet in ~10 years of pda use. I used the TX's flip cover along with a Sony NX80v padded slip case.

 

 

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