Unit died - won't reset or charge - help!

[AJROBINSON]

Hi there,

I have a 3 yr old trusty i705. Just moved house and the cradle stopped charging, but managed a hotsync. Tried the travel charger, still no luck. Battery finally gave out last week. I have tried a soft and a hard reset with no luck. Any last suggestions before I try and get it repaired??

thanks,
Adrian.

[NetBrakr]

Hello, welcome to Brighthand.

Have you tried doing a reset while its charging? Just push the reset button while its charging and leave it charging for at least 3 hrs.

JC

[AJROBINSON]

Thanks - it won't charge (light stays off) and now the screen remains blank when attempting a hard or soft reset. Is it actually charging at all if the green light remains off??

[NetBrakr]

No...most likey it wont charge. Sorry, I guess that you gonna have to take it for repairs. Btw, if the repair cost over $100, dont repair.

JC

[AJROBINSON]

Thanks - If I purchase new, would any Palm device take my data (and softwaresuch as SplashID) from the Palm Desktop, or can you recommend a particular model (don't need the palmnet/wireless option).
thanks again,
Adrian.

[NetBrakr]

Some softwares are required to upgrade because of the new OS. But I would think that you are fine.

Just in case, before you getting your new device, BACKUP your Palm stuffs.

JC

[Dick Tracy]

Welcome to Brighthand Adrian.

Instructions for upgrading are available at palm.com, and when precisely followed, upgrades are not problematic. You can find user-reported software compatibility lists for the T|5, Treo 650 (which I use for my E2 as it's the closest) and LifeDrive here. There's also a thread or two on the same subject floating around Brighthand. Good luck.