problems with activesync

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  1. #1
    chan
    Guest

    Question problems with activesync

    i used to be able to sync well with activesync, but now there has been a problem. Whenever i try to connect with the desktop, my cassiopeia is detected but after a while, when it tries to sync, it will have an error message saying that syncing could not be done successfully, and then it will disconnect. how do i solve this problem? i would really appreciate any help

  2. #2
    Goatis
    Guest

    Default windows 2000 and Activesync

    I have a similar problem. I have an IPAQ and i'm running win2000 on my desktop. Activesync connects perfectly fine upon bootup, but after a random amount of time goes by, activesync disconnects as if I removed the PDA from the craddle. The only way to get my computer to re-recognize that the IPAQ exists is my restarted. NOTE: I connect through USB. Is this a problem with win2000 and USB support or what?

  3. #3
    Newbie
    Join Date
    Aug 2001
    Posts
    6

    Angry

    I have the same problem on a regular basis. I'm running theMicrosoft ME operating system.

  4. #4
    JR
    JR is offline
    Mobile Consultant
    Join Date
    Oct 2000
    Location
    Calgary, AB
    Posts
    241

    Default

    I'm not sure if this is the same thing or not, but I had something similar.

    Does your unit turn off? I had a problem with my unit turning itself off after about 1 minute of being connected. It only occurred if the unit was powered on by detecting the connection. If I turned it on myself or pressed a button once it was turned on, it was fine.

    Like I say, I'm not sure if this is the problem you're having or not.
    JR

    www.calgaryppc.com

  5. #5
    'PaqMule
    Join Date
    Jul 2000
    Location
    In the Ether
    Posts
    144

    Default

    This is actually two different issues.

    The problem with not being able to sync at all is one MS has been working on for a while. Running ActiveSync 3.5 helps, but isn't a total solution. I found that AS3.5 cut down the issue on my system to approximately once or twice a week if I'm synchronizing 3 or 4 times a day. Also, I can't speak for other operating systems, but on Windows 2000 (Pro, Server or AS), you can log out and log back in instead of doing a full reboot. That normally clears out any sync problems I have had. What made the biggest difference on my systems was to connect the iPaq cradle DIRECTLY to the USB port on my system... it does NOT like hubs of any kind for some reason. I've tried powered and unpowered USB hubs and it seems to make no difference.

    The other problem with the system turning off after synching is a problem with iPaqs (I believe). If you don't touch the screen after syncing, some iPaqs will power down - regardless of the power settings. After putting mine in the cradle, I just open the start menu and close it again. That keeps it powered on indefinately.
    --smthng

    Ipaq 3870, Ipaq 3650
    TravRoute Co-Pilot GPS sleeve, CF sleeve, PCMCIA sleeve, Rugged Case, DLink DWL-650 wireless, Novatel Merlin Wireless, Some POS 10/100 CF NIC, SanDisk Cruzer

 

 

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